Poor communicator
I hired her in April 2021. I explained to her how my previous attorney wouldn't communicate about my case, wouldn't return my calls or emails, and how she didn’t submit some documentation. She assured me to my face that day before I hired her that she would communicate with me. She even showed me in the contract that it’s her job to communicate with me and my job to communicate with her. From April until August, we didn't talk because I was waiting until I had my baby. I contacted her in August
several times, she finally contacted me back a few weeks later close to September. I remember sounding frustrated on the call with her due to her very delayed response time. She told me “You should be nicer to me; I gave you a discount and you are taking away from my other clients!" Wtf! The second time I ever saw her was in December at court. She didn’t know who i was, but I waved at her once she entered the court room. She never came to talk or pull me out to debrief, never discussed what to expect before court. She requested documentation a week before court. I asked if she looked at it, she said no! WTF! So, the next court date was rescheduled. I was never informed! I showed for court and none of the other parties was there, so I texted her telling her I was there. She then informed me that it was rescheduled. I told her I wasn’t informed at all. She didn’t say “I’m sorry or I apologize” or anything. 2 days ago, she texts me “check your email.” I did and there were 2 attachments, no explanation, nothing typed in the email, just the attachments. I texted her asking what the documents were and could she explain. No reply, no explanation, nothing. I was scheduled for court yesterday, it sleeted, and metro schools was closed so I assumed court was closed too so I didn’t go. She called me at 9:50, court started at 10. I told her I thought court was closed. Instead of her having the court date rescheduled, which should have happened anyway, the hearing went on. I told her to withdraw from my case. This attorney wasn’t a good attorney to me. Very uncaring, unprofessional, unempathetic. She did the exact same thing as my 1st attorney! Find a good attorney who will communicate and keep you up to speed about your case because she’s not the one.
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Hannah Burdine's Response: I am sorry that you feel that you did not receive adequate communication from the firm. We have remedied this situation by hiring more staff. Our firm grew quicker than expected. Having said that, I have kept a log of our communications, and it looks as if we have responded to you or communicated with you every time we received communication from you, opposing counsel, the Court, and in keeping you updated on your case. I would hate to believe that this review came out of spite, because you did not come to court as you were told to do three times by me, and your request for relief from the court was denied as a result, while the father of your children was awarded parenting time with the children. Perhaps your third attorney will be able to satisfy you.
