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Betsy Hickman

Family Law, Divorce, Probate
Arkansas

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Terry K. Does Not Recommend April 29, 2022

Low experience I hired Mrs Betsy Hickman to represent me on my divorce case and was referred to her by a good friend. I can say it was a big mistake. Mrs Hickman was rarely available to communicate with me in a highly contested situation and was definitely not prepared in a contempt hearing that I lost because solely lack of communication between her and I. I began to demand answers from her and she would accuse me of her mistakes* and require me to communicate with her paralegals. When I finally told her I no longer needed her services It was then that proper communication with her was important to her. I now get frequent emails* from her office asking me to pay her what I owe her. Her retainer fee was 4500 and I made payments biweekly to her but at this point between the money and time I've lost from hiring her and the necessity of hiring another lawyer and also still being in a long and difficult situation, I feel like she should either call it even or even refund me all I already paid her. After finally hiring a good attorney I found out that Mrs hickman has only a little over 1 year of experience which would explain the lack of communication. I assume this lack of communication was attributed to her lack of experience and knowledge. This is not personal against Mrs Hickman she seems like a nice woman but this is business and when you pay for something you should get what you pay for. If you are reading this review and have more questions about it please communicate with me via email and I can send screenshots of the emails proving my honesty. terrykellum.tk@gmail.com View More

Betsy Hickman's Response: Mr. Kellum, I'm sorry to hear that you felt as if you were not properly represented and received insufficient communication from me/my office. In light of your review, I have reviewed the history in your case and show that, in the 3 months I represented you, there were 39 text messages, 20 phone calls, and 65 emails. I apologize if you felt as if you should have received more communication and wish you would have expressed that to me before departing our firm. Due to attorney/client privilege, I cannot fully address your position regarding the hearing in this forum but would be more than happy to discuss this with you privately if you would like. For the purpose of this response, however, I will remind you that you were successful with some issues and unsuccessful with others. And, specifically, that you were successful on the wholly separate action that I was not aware of until we walked into the courtroom. In the three months that I was your attorney, I spent about 35+ hours working on your case. When you hired another attorney, I agreed to waive a significant portion of your flat fee with the understanding that you would pay the remainder to cover the time spent on your case. The emails you are now receiving from my office are solely due to the promises made when you took your case to a new attorney. Again, I'm sorry to see that this is your position and wish you would have communicated these feelings to me. I wish you the best in your ongoing case.

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